Good morning, James

You have 5 open tickets and 4 unread WhatsApp messages waiting for your attention.

Total Revenue$48,520
+12.5%vs last month
Total Orders156
+8.3%vs last month
Active Customers87
+15.2%vs last month
Open Tickets5
-20%vs last month
Avg Response Time
12 min-8.5%
WhatsApp Messages
1,240+22.1%
Conversion Rate
18.5%+3.2%
Satisfaction
94%+2.1%
Revenue Overview
2026
JanFebMarAprMayJunJulAugSepOctNovDec$0k$3k$5k$8k$10k
Tickets by Channel
WhatsApp45
Email18
Phone12
Web8
Weekly Ticket Trend
This Week
MonTueWedThuFriSatSun0481216
Sales by Product
Fertilizers$18,500
Seeds$14,200
Chemicals$8,400
Equipment$5,200
Other$2,220
Recent Activity
New MessageSithembinkosi Ndlovu sent a WhatsApp message about order delivery2 min ago
Ticket CreatedT-INQUIRY-ORD-2 created from WhatsApp conversation5 min ago
Order PlacedORD-2 placed by Sithembinkosi Ndlovu via WhatsApp ($348.00)25 min ago
SAP SyncSales Order SO-2026-0892 synced to SAP Business One25 min ago
New MessageAmylane Moyo wants to modify order ORD-138 min ago
Ticket UpdatedT-SUPPORT-4 priority escalated to Urgent by Tapiwa Moyo1 hour ago
Payment ReceivedORD-3 payment confirmed ($510.00) from Chipo Dube2 hours ago
SAP Sync ErrorDelivery Note DN-2026-0134 failed to sync — retry scheduled2.5 hours ago
Recent Tickets
View All
TicketSubjectStatusPriorityCustomer
T-INQUIRY-ORD-2Order InquiryopenhighSithembinkosi Ndlovu
T-INQUIRY-ORD-1Order InquiryopenmediumAmylane Moyo
T-AGENT-1Human Agent RequestopenhighSithembinkosi Ndlovu
T-SUPPORT-4Product Quality Issuein progressurgentChipo Dube
T-SUPPORT-5Bulk Pricing Requestin progressmediumTatenda Chirwa
Recent Orders
View All
Order #CustomerDateStatusPaymentTotal
ORD-2Sithembinkosi Ndlovu2026-05-11pendingpending$348.00
ORD-1Amylane Moyo2026-05-11pendingpending$348.00
ORD-3Chipo Dube2026-05-10processingpaid$510.00
ORD-4Kudzai Mlambo2026-05-09shippedpaid$636.00
ORD-5Rumbidzai Mhandu2026-05-08deliveredpaid$590.00

Welcome to Kurima Centre CRM

Take a quick guided tour to discover all the features of your CRM dashboard — from sales analytics and customer management to WhatsApp integration and SAP Business One sync.